Recently, we have received reports on a guy trying to charge EngineThemes customers for customer service and disappearing after getting the money. Please note EngineThemes provides free support to customers up to 12 months. No extra payment is ever needed so that please be aware from these scams.
For your own security, please never ever send your personal information through other communication channels such as Skype or email. Should you have any question or need help with your website, please contact us via Ticket System or support@enginethemes.com.