In MicrojobEngine v1.0.5, time countdown is added, more features in conversation and dispute are upgraded as well
Improvements – Direct chat box, Order changelog, Time countdown
Better order focuses with Direct Chat Box in order detail page
In previous versions, when the buyer and seller wanted to chat with each other as the order was in progress, they had to go to “Contact me” to send messages.
In MicrojobEngine v1.0.5, buyer and seller can directly discuss anything about the order in the order detail page.
The benefit of this feature is to help both buyer and seller have a place to solely focus on the information of a specific order. Imagine the seller B receives 3 separate orders from the buyer A at the same time. If there was only 1 chat box as before, A & B would have confusion when discussing with the orders. Thus, chatting about each order in separate chat boxes would bring about better information flow.
Show Changelog of user’s action
The changelog is shown as a part of the direct chat box.
This improvement shows the history of every “event” interacting between seller and buyer in order detail. It would be easier for admin when the dispute occurs. Moreover, either seller or buyer will find it more convenient to watch all activities and statuses of the order with the changelog.
Time countdown for the order
One of the most important features in MicrojobEngine v1.0.5 is time countdown. From this version, once the seller clicks on “Start”, the time countdown feature will be activated. It begins to count down the “Expected Time of Delivery” when the seller “Start” working until she/he presses “Deliver” button.
Seller clicks on “START” button to activate the time countdown
The time countdown appears in order detail after the seller clicks on “START” button
The time stopped when the seller delivered the order
In case, the time’s up and the seller hasn’t still delivered, a text announcement will appear “This order was expected to be delivered at XXX” (XXX is the end of time countdown).
You can use this function as a factor to evaluate sellers’ performance. Moreover, it is a good resource to help you analyze and upgrade users in the future. On the other hand, sellers would have more motivation and responsibility to complete tasks on time when the time countdown is activated.
Dispute button redesigned
Look at the picture below, the START button is added and earns more focus than the “Dispute”.
When an order is disputed, you (the admin) have the right to access all information related to the order, including Changelog, Messages in the direct chat box, and Attached Files (if any).
Auto finishing an order by Hour
In MicrojobEngine v1.0.3, auto finishing an order was added when a buyer has not marked “Finished” for the order after the delivery date. Realizing that time zones by country are different, we have improved this feature to calculate by hours in this version, instead of by days. The display is still in days but the system will count the time on the 24-hour basis.
Delete and restore an order are available
From now on, admin can delete and restore any order at any time. The deleted order will not appear in the task and order list of the seller and buyer. Conversely, if you restore one order, it will be available on the list. In these cases, the working fund in revenues is properly recalculated. Emails are sent to both buyer and seller as well.
New updates in conversation
In this version, the conversation in order detail has a few changes and improvements:
- User’s name in conversation is displayed so that seller and buyer know whom he/she is talking to. See this picture below:
- A new tab of user public profile is opened when the user clicks on the avatar.
- The color in admin’s message is changed from green to orange. This change is to differentiate messages between users and admin to get users’ notice.
Bug fixes – New order email & translation support
Seller receives new order email when buyer pays via PayPal & 2Checkout
Previously, when the buyer checked out via PayPal or 2Checkout, the email was not sent to the seller. In this version, this problem is fixed so that the email notifying new order will be sent to the seller.
Some of you might have had problems since several words were not able to be translated into your own language. Thus, in this version, the text “Microjob Categories” is now available for translation. Check it in MicrojobEngine Demo.
In the back-end, go to Engine Settings > Settings > Language to make the translation in your own language.
For further support, please contact us via firstname.lastname@example.org.